We are seeking a sharp, delivery-focused Business Analyst & Project Manager to join our Delivery team. This hybrid role blends the analytical rigor of a Business Analyst with the organizational accountability of a Project Manager. You will own the full automation project lifecycle — from eliciting and documenting requirements to driving on-time, high-quality deployments — while acting as a trusted bridge between business stakeholders and technical delivery pods.
KEY RESPONSIBILITIES
Project Delivery & Lifecycle Management
- Drive end-to-end delivery of process and test automation (RPA, IDP, Process Mining, Agentic) projects using Agile methodologies, ensuring on-time and high-quality deployments.
- Manage project scope, timelines, budgets, and burn rates across one or more client engagements simultaneously.
- Serve as the primary point of contact for offshore delivery, managing client expectations and reporting transparently on progress and ROI.
- Maintain accurate project data (resource allocations, timesheets, financials) in PSA tools such as Kantata.
- Facilitate and lead sprint ceremonies, status calls, and periodic MBR/QBR meetings with client stakeholders
Business Analysis & Requirements
- Own requirement clarity end-to-end: elicit, document, validate, and prioritize business and technical requirements to keep delivery pods supplied with code-ready work.
- Create comprehensive Process Design Documents (PDDs) and Solution Design Documents (SDDs), translating As-Is Blue Prism logic into optimized To-Be UiPath designs with full traceability matrices.
- Analyze Technical Design Documents (TDDs) and proactively identify gaps on behalf of the development team.
- Define information architecture to ensure all logic is traceable and testable from ideation through to UAT.
- Prepare and facilitate requirements workshops and stakeholder interviews, challenging the status quo and identifying process optimization opportunities.
Stakeholder & Client Management
- Act as the critical bridge between business stakeholders and technical teams, translating complex automation concepts into clear business language.
- Manage formal Change Request processes to document, approve, and communicate deviations from legacy logic or agreed scope.
- Build and nurture strong client relationships, evolving from a delivery partner into a trusted advisor who helps shape automation and AI strategy.
- Support Presales activities by contributing to scoping, estimation, and proposal preparation for automation engagements.
WHAT WE'RE LOOKING FOR
Experience
- 5+ years of combined experience in Business Analysis and/or Project Management within IT or automation contexts.
- Hands-on experience with UiPath and/or Blue Prism — non-negotiable for this role.
- Demonstrated experience delivering RPA, Intelligent Automation, or Test Automation projects end-to-end.
- Proven track record of managing client relationships, including expectation setting and escalation handling.
Technical & Analytical Skills
- Solid experience with process modelling standards: UML/BPMN, PDD, SDD, TDD documentation.
- Proficiency in Agile project management tools (e.g., Jira) and PSA platforms (e.g., Kantata, FinancialForce).
- Ability to analyze complex automation logic and translate it into clear, structured requirements.
- Basic knowledge of SQL and APIs (REST/SOAP) is a plus.
Soft Skills & Mindset
- Exceptional communicator — able to explain complex ideas simply, bridging the gap between technical teams and business leaders.
- Consulting mindset: strong analytical and problem-solving skills, able to think critically and adapt to different client cultures.
- Naturally proactive: you look for solutions before problems escalate and identify opportunities without being asked.
- Full ownership mentality — you operate on the "said and done" principle and take accountability for outcomes.
- Driven by curiosity and continuous self-development in the latest technology trends.
PREFERRED QUALIFICATIONS
- UiPath Certified Professional Business Analyst (UiBA) or equivalent UiPath certification.
- PMP, Scrum Master (CSM), or other project management certification.
- Exposure to AI, Generative AI, IDP, or Process Mining tools (e.g., Celonis).
- Experience with onsite–offshore coordination models.
THIS ROLE IS FOR YOU IF
- You are naturally perceived as a strategic advisor, not just a task executor.
- You thrive in ambiguity and can context-switch between analytical deep dives and stakeholder conversations.
- You are energized by fast-moving, client-facing environments where your impact is directly visible.
- You are genuinely curious about AI and agentic automation — and want to build your career at the frontier of this space.
What We Offer
- Tailored development plan with career coaching
- Regular feedback – we value your opinion, and we appreciate new ideas
- International career and project opportunities
- Deepen your working knowledge of intelligent automation through our structured training courses
- Immerse yourself in an exciting, positive, and creative atmosphere and generate novel solutions to some of our client's most complex challenges
- Work in different international and cross-cultural teams for each project
Benefits
- 100% payroll + benefits by law
- Work from home (Anywhere in México)
- 30-day Christmas bonus
- 16 vacation days
- 1 economic day a year
- Grocery coupons
- Savings fund
- Home office stipend
- Major medical insurance
- Life insurance
- Training & certifications
