As a Business Value Lead – Process Mining, you will play a pivotal role in driving business transformation through data-driven process insights. Acting as the bridge between business strategy and technology, you will be responsible for identifying, articulating, and realizing the business value of process mining initiatives.
You will lead efforts to create awareness and desire among stakeholders, ensure alignment of process mining use cases with business priorities, and support the end-to-end value journey—from opportunity discovery to value realization and measurement.
Key Responsibilities:
- Identify and qualify high-impact use cases across business units where process mining can drive measurable value.
- Translate strategic business objectives into data-driven process improvement opportunities.
- Build business cases that quantify potential value (e.g., cost reduction, efficiency gains, compliance improvements).
- Conduct executive briefings, roadshows, and webinars using compelling storytelling and case studies to educate leadership and teams on process mining capabilities and benefits.
- Engage key business stakeholders to create desire and commitment toward adoption of process mining solutions.
- Identify and empower champions across departments to advocate for process mining initiatives.
- Collaborate with process analysts, data engineers, and domain experts to analyze mined process data and uncover actionable insights.
- Work with stakeholders to prioritize improvement initiatives and track value realization through defined KPIs.
- Ensure solutions are embedded into business processes and sustained through operational governance.
- Serve as a trusted advisor to senior business leaders by clearly communicating the strategic impact of process mining.
- Facilitate workshops, ideation sessions, and value discovery engagements with cross-functional teams.
- Maintain a structured value pipeline and regularly report progress, roadblocks, and achieved impact to leadership.
- Establish governance structures and performance management frameworks to sustain long-term value delivery.
- Contribute to the development of playbooks, best practices, and reusable assets to scale process mining capabilities across the organization.
