Full Process Analyst - Insurance Segment

Numen • Full-time • São Paulo, São Paulo, Brazil • 1d ago

Language: English

Do you want to be part of a company with a purpose?

Making things happen by inspiring the best in people is in the DNA of our #Numen people.

We value people who:

Seek commitment and excellence in their work;

Create and foster a collaborative environment with team spirit, where friendship is valued;

Want to work with trustworthy professionals;

And believe that respect and humility are essential to your day-to-day life here at #Numen.

If you identify with all of this and want to be #Numen, don't miss the opportunity to participate in this selection process

#VemSerNumen

Responsibilities and Duties

Act as a partner to those responsible for business processes, products and users, understanding in detail the original requirements and needs.
Map and design As Is processes, identifying opportunities for improvement and proposing To Be processes.
Collaborate with the IT team in evaluating the technological environment , considering its capabilities and limitations.
Translate business requirements into clear and objective user stories.
Define acceptance criteria for validating user stories.
Develop, together with those responsible for the processes and business users, positive and negative test cases and scenarios .
Participate in project planning , schedule definition , daily meetings and other necessary rituals .
Support business users and IT staff in validating the developed solutions .
Prepare and present reports and monitoring materials for projects and activities.
Proactively communicate developments, roadblocks, and risks identified throughout the project.

Requirements and Qualifications

Experience in the Insurance and/or Reinsurance sector , with understanding of the main operations and business flows.
Experience in requirements gathering and analysis , translating business needs into clear product visions and functional specifications.
Knowledge of the processes and organizational structure of companies in the sector, understanding their interdependencies and operational impacts.
Strong analytical and problem-solving skills , with the ability to evaluate complex scenarios and make decisions based on data and sound judgment .
Knowledge of BPMN (Business Process Model and Notation) and ability to model business processes using this notation – a desirable advantage.
Experience in process mapping and analysis , including detailed documentation, bottleneck and risk identification.
Ability to propose improvements and optimizations , seeking efficiency, standardization and better user experience.
Excellent communication and collaboration , working in an integrated manner with multidisciplinary teams and business areas.
Focus on results and continuous improvement , with a mindset oriented towards delivering value and process evolution.